badangPrivacy Policy

This page describes what we collect when you use badang and how we keep that data protected. We take your privacy seriously. We do not sell your personal information to third parties for marketing purposes. We collect only what we need to verify your identity, process your deposits and withdrawals, and comply with financial regulation. Our commitment is transparency about what we do with your data and how long we retain it.

Our privacy policy covers all badang services — our sportsbook (Liga 1, Piala AFF, Champions League markets), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, Lucky Neko, Fortune Mouse), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Whether you access badang from Jakarta, Surabaya, Bandung, or Medan, the same privacy principles apply.

What data we collect on badang

When you create a badang account, we collect your email address, username, and password. We use your email to send account confirmations, password resets, and important service notices. Your password is encrypted — we do not store it in plain text, and we cannot read it.

Before your first deposit, we require identity verification. We ask for a scan of your national ID or passport, a selfie for facial comparison, and proof of your address (utility bill, bank statement, or similar document dated within the last three months). We collect this information to comply with financial regulation and to prevent fraud and underage access. We do not use these documents for any purpose other than verification.

When you deposit or withdraw, we collect transaction data: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the date, and the status. We use this data to process your request, track your account balance, and generate your transaction history. We also collect your IP address and device information when you log in — this helps us detect unauthorized access and protect your account.

When you place a prediction on Liga 1 or Piala AFF markets, or when you spin a slot game on badang, we log the details: what you predicted or played, your stake, the outcome, and the timestamp. This data is stored in your account history so you can review your activity.

No marketing data collection: We do not collect data about your browsing habits, your location history, or your preferences outside badang. We do not use cookies to track you across other websites.

How we use your data on badang

We use your personal information for specific, limited purposes:

We do not use your data to build marketing profiles, to sell to advertisers, or to send unsolicited promotional emails. We do not share your identity documents or payment information with third parties except where required by law or to process your transactions (for example, we share payment details with your bank to complete a withdrawal).

Third-party processors and data location

We use third-party service providers to process payments, verify identity, and host our servers. These processors have access to your data only to the extent necessary to perform their function. We require them to maintain confidentiality and to use your data only for badang-related purposes.

Our servers may be located outside your jurisdiction. This means your data may be stored and processed in countries with different privacy laws than your own. By using badang, you consent to this international data transfer. We apply the same security standards regardless of server location.

We use industry-standard encryption

badang encrypts your password, identity documents, and payment information in transit and at rest. We do not store full payment card details — we use tokenized payment processing so your card information is never stored on our servers.

Data retention on badang

We retain your identity documents (ID scan, selfie, address proof) for as long as your badang account is active, plus a retention period after closure for legal compliance. We typically delete these documents within two years of account closure, unless we are required by law to retain them longer.

We retain your transaction history (deposits, withdrawals, predictions, game spins) for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial regulation. We do not retain this data longer than necessary.

We retain your email address and account credentials for as long as your account is active. If you close your account, we delete these within 30 days unless we are required to retain them for legal reasons.

Your rights regarding your data on badang

You have the right to access your personal data. You can view your identity verification status, transaction history, and account details in your badang account settings at any time.

You have the right to request correction of inaccurate data. If your address or contact information has changed, you can update it in your account settings. If you believe your identity verification data is incorrect, contact our support team and we will review your request.

You have the right to request deletion of your data, subject to legal requirements. If you close your badang account, we delete your account credentials and personal information within 30 days, except where we are required by law to retain transaction records for financial compliance.

You have the right to data portability. If you request it, we can provide your transaction history and account data in a standard format so you can transfer it to another service.

Cookies and tracking on badang

We use cookies to maintain your login session and to remember your preferences (such as your preferred language or display settings). These cookies are essential for badang to function — without them, you would need to log in every time you navigate to a new page.

We do not use cookies to track you across other websites or to build marketing profiles. We do not use third-party tracking pixels or analytics that follow you outside badang. Our analytics are limited to understanding how users navigate our platform so we can improve performance and usability.

Contact us about privacy on badang

If you have questions about our privacy practices, concerns about your data, or requests to access, correct, or delete your information, contact our support team via live chat. Our support team is available in English during business hours. We respond to privacy requests within 30 days.

If you believe we have violated your privacy rights, you may also file a complaint with your local data protection authority.

Changes to our badang privacy policy

We may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on badang. Your continued use of badang after changes are posted constitutes your acceptance of the updated policy.

Summary of our badang privacy commitment

We at badang collect only the data necessary to verify your identity, process your deposits and withdrawals, and comply with financial regulation. We do not sell your data to third parties for marketing purposes. We encrypt your sensitive information and retain it only as long as necessary. You have the right to access, correct, and request deletion of your data, subject to legal requirements. Our servers may be located outside your jurisdiction, but we apply the same security standards regardless of location. If you have questions about how we handle your data, our support team is available to help.

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